Frequently Asked Questions
Common questions about Otto, pricing, setup, and how it works.
What is Otto?
Otto is an autonomous DevOps agent suite made up of four products: Stack, Security, Dev, and Ops. Together, they replace an entire DevOps team by automating stack management, security scanning, development, and operations.
Do I need a Claude Code subscription?
Yes. Otto provides the specialized DevOps intelligence via a cloud-hosted MCP server. You use your own Claude Code subscription to implement Otto's recommendations. This keeps your code on your machine while Otto handles the analysis server-side.
Does Otto access my source code?
No. Your source code never leaves your machine. Otto receives metadata about your project (dependency lists, configuration settings, etc.) and returns computed recommendations. Claude Code on your local machine implements those recommendations.
What is per-application licensing?
Otto licenses are per application, not per repository or per seat. An application is a logical grouping of repos that make up a product. Whether your app is a monorepo or 10 microservices, it is one application and one subscription.
Can I start with just one product?
Yes. Otto Stack is available standalone and is the recommended starting point. Otto Security also works standalone (it includes Stack). Otto Dev and Otto Ops require Stack but can be added individually or as part of Otto Complete.
Is there a free trial?
Otto offers a free stack scorecard for any project — no subscription needed. The scorecard shows your overall stack health and top issues. Full remediation details and ongoing monitoring require a paid subscription.
How does billing work?
Subscriptions are monthly per application, billed through Stripe. When you change products mid-cycle, the cost is prorated. You can manage payment methods and view invoices through the Stripe Customer Portal.
Can my team use Otto?
Yes. Otto licenses are per application, not per seat. Your entire team can use Otto on a licensed application at no additional per-user cost. Team management features let you control who has access to which applications.
What technologies does Otto support?
Otto Stack maintains a curated, versioned registry of approved technologies covering frontend frameworks, backend frameworks, databases, ORMs, authentication, CSS, testing, CI/CD, and more. The registry is continuously updated.
How is Otto different from other DevOps tools?
Otto is not a point solution — it covers the full DevOps lifecycle from stack assessment through operations. It is not a chatbot that generates boilerplate. Otto has 411 capabilities across four products, each grounded in industry standards like OWASP and DORA metrics.
Can I self-host Otto?
No. Otto runs as a cloud-hosted MCP server only. This protects Otto's proprietary framework logic and ensures all customers get the latest capabilities and security updates automatically.
What happens if I cancel?
Access continues until the end of your current billing period. After that, Otto products are deactivated for the application. Your code and configurations are yours — Otto does not remove anything it helped create.